Disinfection Aftermarket Service & Support (UK & Ireland)


Every day, millions of people and thousands of companies rely on Evoqua Water Technologies to help them meet their needs for clean water. As the leading global provider of gas chlorination, disinfection and chemical dosing systems, Evoqua understands the importance to respond quickly and comprehensively to our customers service needs.

Evoqua’s aftermarket support teams cover the Wallace & Tiernan® disinfection systems, Neptune-Benson® systems (including Defender® RMF), Pacific Ozone™ systems and the ATG UV™ systems - with a full scope of service works and genuine spare parts.



Meeting our customers’ productivity goals and ensuring they achieve the
most from their processes is our highest priority. Evoqua’s aftermarket
support and service offering ranges from technical support and call-out
services, to knowledgeable preventative maintenance programs. Our
dedicated team of highly skilled engineers are here every step of the way.

Our offering includes:

  • Free Technical Assistance
  • 24 Hour Telephone Support
  • Breakdown Cover
  • Maintenance Contracts
  • Planned & Preventative Maintenance Programs
  • Call-Out Service
  • Supply of Spare Parts and Critical Spares
  • System Refurbishments & Upgrades
  • Commissioning
  • Training



Over the years we have been able to grow our aftermarket support and service operation considerably. To ensure our customers get the very best support and shortest response times our engineers and support staff are strategically located across the country, to give us the very best coverage of the whole of the UK & Ireland.

Did you know?
Our skilled engineers carry out work in all industries including; life sciences, food & beverage and leisure. Evoqua Water Technologies has over 200 current service and maintenance contracts in mainland UK & Ireland and carry out over 2000 site visits per year.


Following installation, our team of commissioning engineers are responsible for the safe handover of the equipment from ourselves to the new owner. All our commissioning engineers undergo a comprehensive training programme on our products and the latest industry and health and safety standards. In our team we have commissioning engineers who are trained to work in all industry sectors.



Evoqua Water Technologies understands the importance of training to our customers; receiving the correct training can ensure that you get the optimum performance out of our equipment and your plant. Our team of qualified trainers can put together bespoke training solutions tailored to suit your needs. This could either be classroom based, or hands-on operator training, conducted onsite or at one of our locations around the country. We have also found training creates stronger links with our customers and it gives us a better opportunity to understand each others requirements.

Request Service

Contact us to request service for your disinfection equipment.

Contact Us