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Service & Support

At Your Service

​Evoqua has a highly skilled technical support group that can provide quality service and support to provide years of trouble free operation of your system. These local technicians are available for same day emergency service, as well as scheduled maintenance.

Call for support: +1-800-832-8002 or +1-401-821-2200


Evoqua's Neptune-Benson maintains the largest distributor group in North America. Our Distributors stock replacement and service parts. In addition, we maintain a full inventory at our factory locations in Wisconsin and Rhode Island.


Evoqua's Neptune-Benson provides solutions in a variety of applications across various industries. We offer industry specific warranties to suit each specialized need because each system is designed to operate under customized conditions.


Practicing routine preventative maintenance on Evoqua systems will increase product reliability, reduce production downtime, and promote years of trouble-free service. Before performing service maintenance, always check the warranty of the system. If an unauthorized person performs service maintenance, it could void the warranty contract.