Carbon Media Services

Support services to ensure that your system equipment continues to operate reliably and economically, while also meeting regulatory requirements.​

Contact an Expert

     John Lombardo
     Product Manager

Evoqua offers a wide variety of replacement carbon medias and adsorber systems for the removal of contaminants in both liquid phase and vapor phase applications. We are the exclusive provider of Westates® activated carbons​, which includes a complete line of coal-based granular and pelletized carbons and coconut shell and reactivated carbons processed to meet our stringent QA/QC standards and certified in our environmental and carbon testing laboratory.  

As a complement to our media and equipment options, Evoqua offers a wide range of technical and field support services to help ensure that adsorber systems continue to operate efficiently, downtime is minimized and plant personnel can stay focused on your core business. From analytical testing in our state-of-the-art laboratories, to removal and reinstallation of new carbon media, to spent carbon reactivation at our RCRA-permitted processing facilities, Evoqua Water Technologies has the right services for your system and operating budget. We do it all while giving you peace of mind that your liability is minimized and compliance ensured.

Our media services are offered either on an as-needed basis or as part of a comprehensive, preventative maintenance or service contract. All of our services are performed by trained Evoqua employees who use company-owned transportation and specialty vehicles to perform the services. Our field service personnel have experience in maintaining and operating our own systems as well as equipment provided by other companies. Our technicians provide prompt, courteous service to help customers manage their water treatment system with minimum downtime and maximum use of direct labor and operating budgets.

Our trained service technicians are ready to serve customers from more than 85 offices in North America. Local service branches allow us to schedule service and repairs when you need them, not when the airfare is cheaper. In fact, we are positioned to reach more than 85% of the US population in less than a two hour drive. 

Peace of mind comes from knowing you can reach Evoqua 24 hours a day, seven days a week. Our customer service department is available to assist with information on parts, place orders, locate a local Evoqua service branch or contact a sales representative. If you have technical questions, we have industry experts ready to assist at our toll-free, technical support hotline.

Features and Benefits of Partnering with Evoqua:
  • 85 sales and service branches located throughout North America 
  • OSHA certified and trained technicians 
  • Experienced personnel with extensive knowledge of federal and state environmental regulations 
  • Fully equipped testing and analytical laboratory 
  • State-of-the-art reactivation facility meeting all RCRA, Benzene NESHAP, and Subparts CC and FF requirements 
  • Company-owned transportation/specialty vehicles and dedicated potable water transportation vehicles 
  • 24/7 telephone customer service support
​​Featured Carbon Media Services ​
​Activated Carbon Adsorber Exchange Program​Provides a safe, simple and cost effective method for removal and replacement of spent carbon contained in non-hard piped activated carbon adsorber vessels.​
​Activated Carbon Performance Modeling​Computer modeling to make granular activated carbon (GAC) usage estimates quick, easy, and reliable. The proper sizing of carbon adsorber beds requires an estimation of GAC usage rates.
Activated Carbon Treatability Testing​Provides laboratory testing and computer modeling capabilities to evaluate, identify, and solve adsorption related problems in vapor and liquid phase treatment applications.
Carbon Profiling for Spent Activated Carbon​Before Evoqua can accept spent carbon for reactivation or recycling, it’s necessary to perform a carbon profile to characterize it as either hazardous or non-hazardous. Once profiled, we help ensure proper handling and recycling at one of our three, state-of-the-art reactivation facilities.
Spent Carbon Reactivation and Recycling​Evoqua Water Technologies operates three regional state-of-the-art reactivation and recycling facilities to handle RCRA hazardous and non-hazardous liquid and vapor phase spent carbon.